Contact + Shop Policies + Privacy + Legal Stuff + Terms & Conditions

The best way to reach me is email

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If you have question prior to ordering. Contact me. If you purchased a product and have a concern, question, or an order mishap. Please email me at This e-mail address is being protected from spambots. You need JavaScript enabled to view it Email is best, but you can also find my phone number on your invoices and below.

For everything else, I read and really appreciate them. Your thoughts, concerns and suggestion do inspire me. It may not be practical for me return all the emails I receive. But, I try. I love hearing what you think or how JOYS has helped you. I'm am looking to collaborate with organizers, coaches and bloggers especially if you have a positive, proactive philosophy. Email me with your brillant suggestions for creative collaboration.

You can also find me

Twitter : JOYS

Facebook : JOYS Fan Page

Phone : 240 238-4259 {9am-5pm est weekdays only}

Address : PO Box 1392, Frederick MD 21701

Just a note, I LOVE twitter. Facebook, I am there, but not so much. So please use the email above if you want to contact me.

JOYS Shop, Return + Refund Policies

Before you hit the buy button, get to know me. Explore my site. Ask me questions. Download samples. View the slideshows. I have put all that I have into JOYS. I believe getting organized should be fresh, inspired and confident. I am committed to providing high quality, beautifully designed stuff and I want you happy, if you are unable to find answers to your concerns please contact me at 240 238-4259 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

All our hardgoods are MADE in the USA on environmentally friendly paper.

The Return + Refund Policy

Damaged filing and notebook hardgoods may be returned within 30 day of purchase in their original shrink wrap for a full refund. Downloads and unwrapped hardgoods are non-refundable.

If you would like to return a hardgood please contact me prior sending anything back. Please email me at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and state your reason for return.

  • Item(s) must be returned in unopened original shrink-wrap and in new condition to receive a refund.
  • You will be responsible for return shipping costs.
  • Original shipping and handling, return postage and sales tax will not be refunded.
  • Please allow up to 4 weeks for returns to be received and processed.
  • We are not responsible for lost returns. Do Not ship returns to the PO Box. Please email me for the correct address.

Here's my sincere take on the whole money-back guarantee thing...

JOYS downloads, courses, and unwrapped hardgoods are a non-refundable investment in you -- just like a book you'd buy from a bookstore and read, time spent with a professional organizer, or music you would digitally download.  Every effort has been made to clearly represent my products and their potential. Please remember that each individual’s success depends on his or her dedication, desire and motivation. As with pretty much everything, there is no certain guarantee on the outcome.

I know this is not standard in the ebook culture. But here's the thing, the very popular money back guarantee is a trigger to get you to buy without really thinking about your purchase. The impluse buy. That impulse is the reason behind so much of the clutter in our lives. I am asking you to be more conscious of your decision.

It's so easy to click and buy online. Tempted by all the bonuses, values and guarantees. You must know the benefits of what getting organized will be for you and the value that it will bring to your life. You must also know your responsibility in making it all happen. I want you to be confident in your decision and feel like JOYS is a sweet little investment in you. And really, it is a little investment in big picture of a calm and carefree everyday.

Then after you have made your sweet little cash investment...

Be committed to follow through. And there will be a lot to follow through with.
Because you can’t just plop a bunch of folders in a box and think your clutter and chaos will magically disappear. Simple daily action, as well as basic long term maintenance are the only way this will ever work. I have given you my best in all the JOYS products and I work everyday to make the JOYS experience better.

Be creative and explore the flexibility of the system. JOYS is the most customizable system you can purchase, it might even be more flexible than a system you created on your own. In fact, I am pretty sure it is. So feel free to elaborate and explore all your options.

Be open-minded and at peace with your role in all of this. I can appreciate we are all wired differently, some more logical and analytical than others. And, this is a creative and philosophical approach to filing, with lots of logic sprinkled throughout. So, open your head to some new ideas and see where it will take you. I can only explain the benefits and features as I see them and how they have impacted my life. The testimonials reflect how others feel. You can choose to be motivated and inspired or not. Up to you. Love it or not so much, I really want to know how you feel and why. So send me your feedback and be open to a conversation.

Bottom line, if you really want to get your papers organized. You will. And your success will not be completely credited to a fabulous filing product like JOYS. It will be credited to your determination and will to just get it done.

And how awesome will that be?

Ordering and Product Information

Processing of Online Order. Your order will be processed through a third-party partners, and Paypal.

Confirmation of Order. You will receive an order confirmation via email and order status link within 24 hours of ordering. Please contact us by email if you do not receive a confirmation.

Although we make every effort to have all of our products in stock, occasionally an item may not be available for immediate shipping. We will list the item as "Out of Stock". You may only place an order for in stock items. If your would like to be notified an item is back in stock please email us This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Product Availability. Inventory discrepancies may incorrectly display items as available on our website. If this occurs, your order will be held and you will be notified of the error before your order is shipped. All products are subject to availability.

Product Pricing. Retail prices displayed on this web site may differ from other sources. Prices are subject to change without notice.

Wholesale. Currently we do not offer wholesale pricing.

Taxes. A 6.0% sales tax is applied to orders shipped to Maryland.

Color. JOYS has made every effort to ensure that our website images represent actual product colors. With variations in monitors, printers and other computer components, however, we cannot guarantee that the colors you see are accurate.


Standard Shipping via USPS. Standard shipping is via US Postal Service (USPS). Deliver Confirmation is available and will be used on all standard shipped packages. Tracking information is not available.

US and Canadain Customers. We make every effort to ship your order as quickly as possible, usually within 24-48 hours. All standard orders are processed within 1-2 business days and should arrive within 8-10 business days. Canadian orders may take some additional time due to customs.

PO Box Customers. Packages to these types of addresses will be sent via the USPS. We only offer standard mail USPS services. USPS packages will not be tracked. Just Organize Your Stuff, Inc. is not responsible for lost, stolen, or otherwise missing packages shipped to a PO Box

Special Instructions. If you have special instructions, such as delayed delivery or where you would like package left in your absence, please send us an This e-mail address is being protected from spambots. You need JavaScript enabled to view it Be sure to add your order number. We will do what we can to accommodate your request.


Privacy of Your Personal Information

JOYS does not sell, rent, trade or otherwise disclose any customer names, emails or other personally identifiable information, or share it with third parties. We are trying to help you eliminate clutter, not collect more.

Just Organize Your Stuff, Incorporated is committed to keeping your information private.

If you register at our web site to download forms, purchase products or receive information we need to know some personal information. We use the information you give us to process your online order and provide shipping. We may use it to provide you with information we believe you may find useful. We will always include an opt out link in all our emails.

We understand the importance of keeping your personal and credit card information private and safe. The we have partnered with a third-party shopping cart who has all the resources necessary to keep your information safe and secure and PCI compliant. Their software encrypts all information you input using Secure Sockets Layer Technology (SSL). A "lock" graphic in your browsers or an address beginning with an https:// indicates a secure connection. These efforts are made to protect credit card information while it is being processed.

Compliance with COPPA

JOYS does not knowingly collect the personal information of individuals under the age of 18 in compliance with The Children's Online Privacy Protection Act (COPPA). If you are under the age of 18, you must have your parents permission to register on this site.


"Cookies" help us process your order and allow you to participate and download resources from our site. Cookies can be removed in your browser. Search the help files of your application for more information. If you reject the cookie, you may still use our site but you will not be able to make a purchase, download worksheets and checklists or participate in our community.


Intellectual Property - Short Version

Use my stuff, just not in it's entirety. Spread the joy. Just give me credit and keep the copyright. Please don't upload or distrubute JOYS downloadables directly from your site without prior permission, in writing. Professional and commercial use of any JOYS materials be okay-ed in writing first.

The legalese version of my IP...

Advertisements and Affiliates

I am not paid to include items in the content of my articles, reviews or slideshows. I do not accept request for reviews or freebies to do reviews because I don't feel I could do an authentic summary of a real experience.  But I do take advantage of advertising and affiliate opportunities, if they are completely relevant to the content of an article. I am making every attempt to mark adverstising and affiliate referrals with a little *. In most cases, I have taken the time to research the brand or invested my own money before I will accept their advertising or affiliate dollars.

Link advertisements are featured in standard placement typically below the main content. They will appear under the label Adverts and Other Awesome Resources. The link will marked with a *. Affiliates in my core content will be marked with an *. Companies cannot pay me to be included in the core content of my articles, reviews and slideshows. However, some products and services mentioned in the core content will pay JOYS an affiliate commission if a reader visits their site and makes a purchase. I do take advantage of that opportunity. I link their stuff because I have used it and loved it or was totally please by another product by them. I will also link items that interest me or that I think you may find useful.

The legalease.

I am not responsible for the privacy and security practices or the content, services or products of Third Party Sellers, including, but not limited to, purchase terms, payment terms, warranties, guarantees, maintenance and delivery, are solely between you and the Third Party Sellers. I make no warranties or representations whatsoever with regard to any services, merchandise and other products provided by the Third Party Sellers. You will not consider me (and I will not be construed as) a party to such transactions, whether or not I may have received some form of revenue or other remuneration in connection with such transactions, and I will not be liable for any costs or damages arising out of, either directly or indirectly, you or any other person involved or related to the transactions.


Comments, Communications and other Content

Say what you want to say, just be nice. Remember there's real people behind this digital wall. Be you. Spam will be squashed. "Spam" consists of any funny trickery, like false e-mails, impersonating another, or anything misleading. 

You may post reviews, comments, photos, questions and other Content so long as the Content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable. Any form of Spam is not permitted. "Spam" consists of political campaigning, commercial solicitation, chain letters, mass mailings, or any form of trolling. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the submitted Content. JOYS reserves the right (but not the obligation) to remove or edit such content. JOYS takes no responsibility and assumes no liability for any content posted by you or any third party.

Site Modifications

JOYS reserve the right to make changes to our site, terms, conditions, policies, and prices at anytime. If any of these terms or conditions shall be deemed invalid, void or unenforceable it shall not affect the validity and enforceability of any remaining term or condition.


Our site includes links to other sites we believe you will find useful. We are not responsible for the privacy and security practices or the content, services or products of such sites.

Suggestions or Ideas

JOYS was designed to expand and grow for multiple uses. If you submit an idea or suggestion you should realize it may have already been in a planning or development stage by JOYS. Please do not expect to receive monetary compensation.


General Disclaimer and Boring Legal Stuff

JOYS is not a substitute for the highly skilled professionals in areas of law, finances, home, health and other subjects of life. JOYS is just a tool to help you with all life is.

 I have researched countless sources to enhance the information contained on this site and the JOYS product line. I cannot assume responsibility for the accuracy of this information or how it is used or understood. I cannot guarantee the outcome of the use of this information, our products or the service or products I recommend. I believe it is to your benefit to research options regarding subjects of personal interest. Again, JOYS is not a substitute for the highly skilled professionals in areas of law, finances, home, health and other subjects of life. JOYS is just a tool to help you with all life is.

Legalese Disclaimer

JOYS makes no representations or warranties of any kind, express or implied, as to the accuracy or completeness of the JOYS worksheets or other JOYS brand products. JOYS expressly disclaims all guarantees, warranties, conditions and representations of any kind regarding the JOYS worksheets or other JOYS brand products, either express or implied, whether arising under any statute, law, commercial use or otherwise, including any implied warranties or merchantability, fitness for a particular purpose, title and non-infringement. In no event shall JOYS or any of its directors, officers, employees, agents or affiliates be liable, directly or indirectly, under any theory of law (contract, tort, negligence or otherwise), to you or anyone else, for any claims, losses or damages, direct, indirect, special, incidental, punitive or consequential, resulting from or occasioned by the creation, use of or reliance on the JOYS worksheets or other JOYS brand products (including information and other content they contain), the JOYS web site ( or other information, resources or materials referenced in the JOYS worksheets, other JOYS brand products or accessed on or through the JOYS web site. The final responsibility for the accuracy of the information from the JOYS worksheets or other JOYS brand products is with the person who uses it.


To JOYS knowledge, none of the Assets (excluding any third-party rights or products incorporated into such Assets for which JOYS has a valid license) infringe or are alleged to infringe any patent, trademark, service mark, trade name, copyright or other proprietary right or are derivative works based on the work of any other person and JOYS has no knowledge of any facts that would form the basis for any such claim by a third party.

Applicable Law

By visiting, you agree that the laws of the state of Maryland, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and JOYS. Any dispute relating in any way to your visit to or to products or services provided by JOYS or through shall be adjudicated in any state or federal court in Montgomery County, Maryland, and you consent to exclusive jurisdiction and venue in such courts.

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